Scope
This Privacy Policy applies to usedcarsaltoona.com and communications from Rothrauff Auto Sales. A service operated by another company, including the secure credit application, may have its own privacy notice and consent terms. Review those terms before submitting information to that service.
Information we collect
We may collect:
- Information you provide, such as your name, email address, phone or mobile number, message, vehicle interests, appointment details, and trade-in information.
- Records of communications and requests you send to us, including email, telephone, and text message communications.
- Technical and usage information that our hosting, security, and analytics providers may receive, such as IP address, device and browser type, referring page, pages viewed, and approximate location derived from an IP address.
Do not send Social Security numbers, bank information, driver’s-license numbers, or other sensitive financial information through our general contact form. Use the secure credit application when applying for financing.
How we use information
We may use information to:
- Respond to questions and requests about vehicles, financing, trades, or visits.
- Provide requested alerts, updates, reminders, and promotional communications.
- Operate, maintain, secure, and improve the website and our dealership services.
- Prevent fraud, enforce our terms, keep business records, and comply with law.
SMS and mobile messaging
We do not sell mobile numbers. We do not share mobile numbers or SMS opt-in consent with third parties or affiliates for their own marketing or promotional purposes.
If you separately opt in to receive text messages from Rothrauff Auto Sales, we may send promotions, vehicle or inventory updates, appointment reminders, service or account alerts, and responses to your questions. Consent to receive marketing texts is not a condition of purchasing a vehicle or service.
Message frequency varies based on your requests and interactions with us; recurring promotional messages may be sent. Message and data rates may apply.
Reply STOP to unsubscribe at any time. Reply HELP for help, or call (814) 693-5622. After an opt-out request, you may receive one final message confirming that you have been unsubscribed.
Email communications
We may email you to answer an inquiry, provide requested information, or follow up about a vehicle or appointment. If we send marketing email, you can opt out by using the unsubscribe instructions in that email or by contacting us. We may still send non-marketing messages needed to respond to an active request or complete a transaction.
How information may be disclosed
We may disclose information to service providers that perform work for us, such as website hosting, data storage, security, analytics, email delivery, and communications. They may use the information only to provide those services for us or as the law permits. We may also disclose information:
- When you ask us to or direct us to share it.
- To comply with law, legal process, or a valid government request.
- To protect rights, safety, security, and prevent fraud or misuse.
- As part of a merger, sale, financing, or transfer of all or part of the business.
The secure credit application is provided by DealerCenter. Information you enter there is submitted to the parties identified in that form and handled under the form’s privacy and consent notices.
Cookies and analytics
The site and its service providers may use cookies or similar technology for security, site operation, administrative sign-in, and audience measurement. Browser settings may let you block or delete cookies, but some site features may not work correctly afterward.
Retention and security
We retain information for as long as reasonably needed to respond to requests, operate the business, meet legal and recordkeeping obligations, and resolve disputes. We use reasonable administrative, technical, and physical safeguards, but no website, transmission, or storage system can be guaranteed completely secure.
Your choices and requests
You may ask to access, correct, or delete personal information you have provided, subject to identity verification and legal exceptions. To make a request, email sales@usedcarsaltoona.com or call (814) 693-5622. You may also use the SMS and email opt-out methods described above.
Children’s privacy
This site is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through this site.
Changes to this policy
We may update this policy as our practices or legal obligations change. We will post the updated policy here and change the effective date above.
Contact us
Questions or privacy requests may be sent to Rothrauff Auto Sales, 116 Hollidaysburg Plaza, Duncansville, PA 16635; by email at sales@usedcarsaltoona.com; by phone at (814) 693-5622; or through our contact form.